Frequently Asked Questions
Everything you need to know about XMONDO HAIR Canada.
Do you offer shipping across Canada?
Yes, we ship to all provinces and territories across Canada. Standard and express shipping options are available at checkout.
Are XMONDO products vegan and cruelty-free?
Absolutely. All XMONDO HAIR products are 100% vegan and cruelty-free, as we are committed to ethical beauty standards.
What is your return policy for Canadian orders?
We accept returns on unopened and unused products within 30 days of purchase. Please contact our support team to initiate a return label.
Will I have to pay customs or duties?
Since we ship directly within Canada for our dedicated Canadian store, you will not encounter any surprise customs or import duties.
Are your hair colors safe for all hair types?
Yes, our Color Bombs and semi-permanent dyes are formulated to be extra-hydrating and safe for all hair textures and types.
How can I track my order?
Once your order is processed, you will receive an email with a Canada Post or courier tracking number to monitor your delivery status.